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    June 14, 2022
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WB2- AC Maintenance

By Marketing2016

AC Maintenance

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Contact Info

CONTACT INFO

  • Air McCall Inc.
  • 6662 Columbia Park Dr. S Suite 1
    Jacksonville, FL 32258
  • (904) 288-6110
  • service@airmccall.com
  • License #CMC1249941

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AirMcCall

Air McCall’s A+ rating from the Better Business Bureau represents our commitment to customer service, ethical business practices, and highest level of approval from the people we serve throughout Jacksonville FL, St Johns FL & Orange Park, FL.

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Contact Info

  • Air McCall Inc.
  • 6662 Columbia Park Dr. S Suite 1
    Jacksonville, FL 32258
  • (904) 288-6110
  • service@airmccall.com
  • License #CMC1249941

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Google Rating
4.9
Based on 1347 reviews
Air McCall Heating and Air Conditioning
Air McCall Heating and Air Conditioning
4.9
David Street
David Street
23:53 28 Jun 22
John Wayne
John Wayne
20:55 28 Jun 22
Installed my system new. Have always been happy with their products and work.
S Gordon
S Gordon
02:24 28 Jun 22
We recently bought a home and wanted to ducts cleaned prior to move in. We chose Air McCall based on reviews and the customer service we received when requesting initial information. The scheduler was very courteous and informative answering all my questions. We received emails and text message reminders of the appointment and updates on the arrival time. The techs who performed the work were very courteous and professional and explained everything as they did the work. We were very happy with the work and would recommend Air McCall.
Scott Graham
Scott Graham
15:12 27 Jun 22
Our AC compressor went out on a Sunday night, the company that had been working on my AC for 5 years came, gave an estimate Monday then on Wednesday said that I would need to wait 8-10 more days to get the system installed. Furious I called Air McCall, they sent someone out within hours, got the same equipment previously quoted and an install the next day.
RAHUL G
RAHUL G
23:40 26 Jun 22
Brian Andrews
Brian Andrews
19:11 26 Jun 22
Our repair person, Dallas, could not have been more professional and kind. HIGHLY recommend this company.
Kelsi Temple
Kelsi Temple
20:26 25 Jun 22
We have owned our newly built home for 3 years and haven’t had any issues with our AC until this year. We hired this company for yearly maintenance this year to make sure everything was running smoothly, and shortly after making an appointment for two weeks later, our AC stopping working! So, our maintenance appointment turned into a service call. Thankfully when I called back, they were able to reschedule our appointment for the next morning. Steve E. Was our technician and we was extremely friendly, professional, and helpful. He taught me so many things that I did not know about our AC unit and things that I were doing right/ wrong; ways to prevent damage, and ways to improve my electricity bills! On top of that, he was fiscally conscious and aware that we weren’t trying to spend a fortune to pay for repairs.
Michelle Kindy
Michelle Kindy
01:04 25 Jun 22
G Minosa
G Minosa
01:49 24 Jun 22
Called in the morning and they were able to send repairman same day. Repairman very nice and helpful. Professional appearance and demeanor.They don’t try to sell you what you don’t need -like other repair company’s I have tried before.
JOE SARPY
JOE SARPY
17:33 22 Jun 22
Very good service. Received very competitive quote. Installation went very smooth and efficient.
Patricia Wichmann
Patricia Wichmann
11:38 21 Jun 22
Great service!
Gregory
Gregory
00:05 21 Jun 22
We had a AC breakdown on one of the hottest days of the year. I called a few businesses, and had no luck getting anyone to come out. But Air McCall saved the day. Steve was here within 2 hours. He was professional, polite, very knowledgeable. We will use Air McCall for all our AC needs.
Paul Hurtado
Paul Hurtado
11:44 19 Jun 22
William price
William price
23:51 18 Jun 22
Darvin Ezell
Darvin Ezell
13:43 18 Jun 22
I have retract and upgrade my initial review. After posting my review within 2 hours I was contacted by the VP of service (Rob B) expressing his apology and concern with my service experience. He assured me that my experience was not the core value of Air MCcall and that someone would contact me before noon the next day. Indeed before noon I received a call from the service manager ( Courtney) who also apologized and said there was miscommunication/information. He had a dispatch her contact me to schedule a senior tech to come out and resolve my issues. The tech (Ellis) came out and did an excellent job sealing my unit, however I still had humidity problem. After some extensive troubleshooting Ellis found a calibration issue with my thermostat, which he corrected and my system seems to working great and humidity is down. Thank you so much Air MCcall leadership team and technicians for the Great customer service.Okay long story. I called Air MCcall because I considered them reputable. My house had rooms that were warm so I wanted it checked out. Technician came for the 99.00 service charge. After checking the system I was told system had too much freon causing the system having an issue pulling humidity out, therefore I had to pay an additional 32.00 to excavate. He made adjustments to thermostat. Humidity seemed to go away, however thermostat was at 76 but house felt 66. I called again and same tech came. Now I have an issue with my unit not being sealed properly causing the thermostat not to read correctly. That cost me another 164.25 for tape and mastic. Oh he also added back freon that I had paid to excavate. So now another day and my thermostat will not move 72 degrees all day running. I contacted and now they are telling me I need to cont the company that installed the 6 years ago and no longer in business. So I guess they don't repair installations other than their own. They will come back out for another 99.00 service charge but haven't resolved my issue. I have been waiting now for over 3 hours for service manager to call me after speaking with some lady that was getting angry because I have spent about 300.00 to be told to contact another company. I was better off with the humidity and thermostat that doesn't shut off.
Eileen Scholl
Eileen Scholl
01:37 17 Jun 22
Vernon Hunt
Vernon Hunt
23:19 16 Jun 22
Recently purchased my townhome and knew I would be replacing the Heater/AC as both were getting up there in age. I was concerned about being able to get the job done in these trying times (supply chain issues, etc). But I was able to get a firm quote from Tyler and Curtis within days of first contact and selected Air McCall based on their quotes and got the install scheduled for the following week. The install crew arrived right on schedule, and answered all my questions as they worked getting my new system in and running.Thrilled with my new Carrier system and I'm looking forward to many years relationship with the professional crews from Air McCall.
Ann Kurtak
Ann Kurtak
13:00 16 Jun 22
Thank you to the dispatch operator who was wonderful and squeezed us in towards the end of the day when our AC suddenly started blowing hot air. It was 110 degree heat index outside so the temp inside the house was going up fast. Everyone else we called wanted us to wait two days. My elderly mother wouldn’t be able to handle that kind of heat so we had to find someone fast. The technician Tyler C. came out within 1 1/2 hours after we called and fixed the problem in about 30 minutes. He was super professional, knowledgeable, and fast. I would highly recommend this AC company. We are super satisfied.
Mike Preysz
Mike Preysz
18:46 15 Jun 22
Brian Altadonna
Brian Altadonna
22:33 14 Jun 22
Want to thank the staff at Air McCall. My ac unit stopped working this morning. Called my current (soon to be former) ac company and they advised they could not get out until tomorrow. Even though I was considered a preferred customer.Called Air McCall and a tech was here in less than 2 hours. Unit was repaired and the tech made sure all was good before he left. Will be signing up for annual service.
G. Jones
G. Jones
19:18 14 Jun 22
Had Air McCall to clean my HVAC ducts and vents plus, dryer vent and installed the purifier with dehumidifier in the A/C unit today. I'm so happy that I chose this company, Alan and Alvin, did an excellent job and was very professional, knowledgeable, and respectful, they did a wonderful job of cleaning up too. Thank you Air McCall. I will definitely use this company again.
Cynthia Davis
Cynthia Davis
16:18 14 Jun 22
Gerard Jacobs
Gerard Jacobs
11:31 14 Jun 22
I came home tired, late in the evening from a three week trip, and my second floor AC wasn't working. The second floor was muggy and in the high 80's. I called Air McCall first thing in the morning. They said that a technician would arrive between 11am and 2pm. At 11:45am I got an email saying that a tech was on his way. The tech named Tyler showed up shortly thereafter. Tyler was polite and put on booties without being asked. He quickly ascertained the problem, a clogged water discharge pipe, but the clog was hidden behind a wall and couldn't be reached without potentially ripping out a wall. Tyler decided to try to break up the clogging by using nitrogen injected into the exit point of the pipe near my garage. It took two tries but it worked! Problem solved. The price was very reasonable. What an excellent technician, and what a reliable company! Consequently I highly recommend Air McCall. By the way, I'm from Chicago and only recently moved down to Atlantic Beach. I knew nothing about Air McCall and this review is completely objective, if the work had been unsatisfactory in any way I would have said so. Have a great day.
Laurel Morley
Laurel Morley
18:30 13 Jun 22
Definitely recommend Air McCall! Their service is great and staff very helpful and professional. Steven helped us today and was very informative about our system and potential issues. I really appreciated him taking the time to educate us in a friendly and passionate way. He went above and beyond expectations for this service call today. Thank you so much!
Jim Moser
Jim Moser
17:09 13 Jun 22
I have been hearing a popping noise in my air handler since I moved into my condo for the last 7 months.Courtney is a supervisor with Air McCall and he came out to look at the popping noise in my air handler twice and did not charge me,I can honestly say he did try to find what was the cause of the noise but was not successful.But he did try to find it.It's one of those problems that you may have to take apart the condo to find it and I am not willing to do this.Also I talked to Jonathan who is a co-owner who is a very pleasant man who goes the extra mile with his customers, it's not about making a quick buck with him, it's about the relationship with the customer and making them happy.So even though they could not find it, I highly recommend this company to the residents of Jacksonville.I am a former mayoral candidate of Jacksonville and I have preached we have to keep the good companies.Folks, this is a good company owned by exceptional people.
Dan Julia Dever
Dan Julia Dever
11:39 12 Jun 22
We returned from a trip to find that our HVAC units was not working. Air McCall was able to send a technician the day I called. Cale the technician worked very hard and professionally in the FL heat to try to help us get cool. Great customer service.
Larry
Larry
23:37 11 Jun 22
A/c quit working on the hottest day of the year. I called 8 different places . Air McCall was honestly the most fair priced and professional. The dispatcher was so nice and she even texted me the driver information with a picture , so I didnt have some stranger knocking on my door. A/C guy was at my house within 30 minutes sameday on a Friday night. He was nice and very up front with the price. Explained everything to me. Very positive experience except the being hot part. Highly recommend this company.
Elizabeth Severns
Elizabeth Severns
00:19 11 Jun 22
Honest and reliable. We have an old ac that we thought for sure was out of commission last year but when the guy came out he was honest and was able to fix our ac. This year our ac is acting up again but with the rising cost of everything we can't afford a new ac. Had these guys come out again and he was able to give us some extra time on our ac while we save up to get a new one(definitely going to be getting our ac from these guys!). It's so hard to find good honest companies who will understand your situation and not just try to take advantage.
Trip Snelson
Trip Snelson
23:27 10 Jun 22
Kathleen Filiatreau
Kathleen Filiatreau
16:07 09 Jun 22
I would highly recommend Air McCall for any HVAC needs!!!
John Scaplen
John Scaplen
13:21 08 Jun 22
Air McCall (JP and Jay) showed up at our door step right on time. They were both extremely courteous, professional and ready to go to work.They were able to complete the entire install before the inside of our home had any chance of warming up. We actually decided to replace our old system because our next door neighbor was having Air McCall install a new system in their home. Our system was 20 + years old and was functioning just fine but we weighed the possibility of it going out within the next year and decided tolook into a new system now. Our sales rep, Toby Rich, walked us through step by step on what we could expect from Air McCall. Never was there any high pressure pitch directed at us. The pricing was reasonable and inline with what I had researched. The system we had installed has a much better efficiency rating than our old system so we are very happy with that. The additional options that were offered with the system were weighed out by my wife and myself and we feel we chose wisely on what to include. Upon completion of the install, JP walked my wife and I through all aspects of the entire system and made sure all questions were answered. There was one slight hiccup near the end of the install but JP was able resolve it within minutes.I highly recommend Air McCall and it’s entire team of associates to anyone looking for to replace their old HVAC
Kevin Moser
Kevin Moser
09:05 08 Jun 22
Always professional and provide sound advice for for our heat and ac
Lisa Parker
Lisa Parker
03:51 08 Jun 22
Very good follow up and very responsive to servicing the unit.
J Moyer
J Moyer
03:36 08 Jun 22
Air McCall was great from start to finish. Toby made the entire process so easy and the two men who did the installation were professional, worked quickly, and got us up and running in no time.
Carla Congro
Carla Congro
00:22 07 Jun 22
Great custom service!
Mike Lister
Mike Lister
23:20 05 Jun 22
On time. Excellent service. Knowledgeable technicians
Steve Beaver
Steve Beaver
17:10 05 Jun 22
David Bombria
David Bombria
23:35 03 Jun 22
Gerard Hogan
Gerard Hogan
11:18 03 Jun 22
Steven did a very in depth check up of my HVAC system. He took his time and made sure everything was good. He was right on time and very professional.
M Johnston
M Johnston
01:29 03 Jun 22
Michael Lustig
Michael Lustig
23:33 02 Jun 22
Allen, Jay, Courtney, and Amber wereProfessional, responsive, and knowledgeable. They kept us informed throughout the work. I'd highly recommend them.
Kim Hartge
Kim Hartge
16:35 02 Jun 22
My system went down Saturday morning, Memorial weekend.My wife called Air McCall and a technician came out that afternoon. The system was shot.The tech took pictures and measurements for an estimate.Rob called Memorial Day with different options and prices, no pressure.Wednesday morning they started the install.I would recommend them to family.
Gareth Cox
Gareth Cox
16:16 01 Jun 22
Toby, Darius, and Kenzie were excellent communicators and listened to my unique requests to utilize the HVAC handler space more efficiently when replacing an older water-to-air system. The devised and implemented solutions that not only made the space more usable but they did it with a quality build and customization of the new duct board. This was basically a new build install in a 1966 MCM. They also took care to do the install with precision as to not damage or affect anything else in the home. Highly recommend this team!
Decato Burke
Decato Burke
23:55 31 May 22
Kelli Walvatne
Kelli Walvatne
23:33 31 May 22
Steve E with Air McCall diagnosed and repaired a problem with one of our A/C units tonight. He was prompt, professional, efficient, and friendly. I feel we were provided with quality service and parts. We are very grateful to have the A/C unit working again. Thank you!
Debbie Phelan
Debbie Phelan
23:04 31 May 22
Rob, the sales manager was very responsive and able to install equipment quickly. The installation teamWas efficient and professional. They did an excellent job cleaning up.
Cassa Nova
Cassa Nova
23:54 30 May 22
My AC began blowing out warm air on memorial day. It was 80 degrees in my home. I called Air McCall and the technician Steven responded in a timely manner. He was professional and the service was great. I would definitely recommend this company.
ryan legare
ryan legare
15:52 28 May 22
Robert Berwick
Robert Berwick
00:40 28 May 22
jeff ludwig
jeff ludwig
11:25 27 May 22
After 3 weeks of misdiagnosis and inability for the previous provider to o get parts, Air McCall had it diagnosed, part obtained and fixed in 3 days. If you have a Carrier system I would consider no one else.
Belinda Stotler
Belinda Stotler
01:54 27 May 22
Air McCall installed a new Carrier Heat Pump/Air Handler to replace my 14 year old Carrier system. The Air McCall's sales person, Mr. Toby Rich, came to give me a proposal the same day I called, and he promptly answered my emails or calls, which were frequently after normal business hours. Proposal presentation was professional and everything promised verbally was stated in the printed proposal. The proposal was $2100 less than another proposal, and Air McCall's proposal was for a better, more efficient system, and included a 3 year parts/labor service warranty (other company only had typical 1 year warranty). I was also told of a Smart Energy Rebate program with my local electric company (get $175 off my electric bill). The two technicians doing the installation were polite and professional, and did an excellent job. I feel I was treated fairly and honestly, and the customer service was excellent. I had never used Air McCall prior to this installation, but will definitely recommend this company to anyone. We will be using them for future maintenance and repair service.The previous paragraph was a review from an installation at a second house in July 2018. I just had Air McCall replace my 17 year old Trane system at my primary home (May 26, 2022). This review is really an echo of that review described in previous paragraph. Once again I had Mr. Toby Rich as the sales person and he came a few days ago to give me an estimate on installing a new Carrier heat pump/air handler. My rule is to get at least two estimates, and once again the pricing was around $2500 less than the other estimate I had gotten the day before and for a unit with a little higher SEER rating. He also told me, unlike the other salesman, of a $250 Clay Electric credit on my electric bill if I get a 15 SEER or higher system. The two men who came to install the system came on day and time promised, and finished in a little over 3 hours. They did an excellent job! I am so pleased that the excellent, professional service from Air McCall was just as good as it was 4 years ago when I first used them. As before, there were no high pressure selling, the pricing is fair, everything promised is fulfilled, the sales and service personnel at Air McCall are skilled professionals and customer satisfaction is definitely important to them. I will not hesitate to use them again and highly recommend them.
Dom Bayot
Dom Bayot
19:59 26 May 22
Air McCall installed our brand new carrier seer14 only last week and we're enjoying it already. Offered with a price comparable and/or less than most competitors, I have no choice, but to accept the offer and signed a contract .The 2 Techreps, David & Calvin arrived on time and well prepared to work . After confirming our contract and explained what would they do, immediately dismantled our old "Trane" . They worked through their lunch hours, having the installation, testing, etc, finished earlier than I expected . They clean the working area leaving no single trash behind . I have to tell youthat Air McCall has people you can trust providing good and honest services that customers like me truly appreciated. Thank you Curtis/Air McCall for a job well done .I'm proud to recommend your CO to my relatives, friends and to anyone .Dom Bayot .
Lois Swanson
Lois Swanson
23:36 25 May 22
We had our a/c unit stop working during a heatwave. This company contacted us in response to my search for a company to help us. A representative came out to assess our unit and to give us a quote on a new unit. However he suggested we might want to have a technician come out first to see if it could be repaired. The technician was on time and happily for us he found our problem and had the part to repair it on the truck. He saved us lots of money.
Jacqueline H
Jacqueline H
15:59 25 May 22
Service Tech Steve E provided outstanding customer service. He was on time and was very thorough when explaining what was needed, answering my questions, and making recommendations for being my AC system operating efficiently. I have been very pleased with the service provided by all of theTechs in the past 10 plus years and will definitely call Air Mccall when I need to replace my heating & cooling system.
Carol Walton
Carol Walton
14:22 25 May 22
Steve and Jason were very professional and worked very well together, they did exceptionally good work. When I initially hired Air McCall, Rob did not pressure me to make any decisions, he gave me choices and explained things.I will definitely refer Air McCall.
J Currey
J Currey
01:27 25 May 22
David Glidewell
David Glidewell
00:04 25 May 22
Diagnosing, troubleshooting, and repairing a refrigerant leak is tricky. They did an amazing job from the beginning to the end. I would recommend Air McCall to anyone.
Stan Allard
Stan Allard
17:24 24 May 22
They offered and promised next day installation and made it happen. A great company with a great team.
Britt L
Britt L
15:57 24 May 22
I’ve had the same issue with my AC going on for a while, I called 2 other AC companies that were disappointing, asked friends with hvac knowledge, eventually tried McCall…it’s fixed!!! I was able to schedule quickly, the tech was professional and knowledgeable. He didn’t try to sell me a bunch of things, he even taught me about what he was doing! I will refer them to anyone and definitely use again.
Thomas Young
Thomas Young
02:23 24 May 22
I have always been impressed with Ar McCall's service. Their techs are honest and professional. They have a confidant team of techs that do a great job. They installed an entire ac in my home and it is work GREAT ! I highly recommend them you won't be disappointed. Thank You !Thomas
Vanessa Williams
Vanessa Williams
00:55 24 May 22
Anthony Pelicci
Anthony Pelicci
00:00 24 May 22
Fantastic service, reliable, and reasonably priced. Would highly recommend to others!
Jacki Matthews
Jacki Matthews
23:37 23 May 22
Adenah Sea
Adenah Sea
13:37 22 May 22
The Customer rep is very helpful and professional. Thank you!
Melissa Mack
Melissa Mack
23:31 21 May 22
We were having issues cooling the second story of our house and had our system checked out to see if there was something wrong. The technician went through the house checking everything and let us know what we should do to help our unit work more efficient. Before coming, I was sent a text message with a photo of the technician so I knew who was going to be coming. Overall we had a great experience and will be return customers!
Roderick Campbell
Roderick Campbell
23:26 21 May 22
Allen B was very knowledgeable and walked me through the entire process. I was thoroughly pleased with the work and would highly recommend this service to any and everyone!!!!
Valerie Clark
Valerie Clark
19:46 20 May 22
Josh Popkin
Josh Popkin
00:09 20 May 22
Lolita Gerstenberger
Lolita Gerstenberger
21:59 19 May 22
Replacing our 30 year old until was seamless. Courtney (who gave the estimate) was thorough and incredibly helpful. The installers were courteous and knowledgable. I highly recommend Air McCall.
Crystal G
Crystal G
01:16 19 May 22
2 weeks ago, I had a bad experience with a tech at airmccall .I spoke to the owner,Jonathan about my experience and he sent service mgr Courtney to my home to review the work of the tech who performed a tune up prior.After Courtney completed the review, I was very happy with the responsiveness of my concern by the owner and service manager. I would give them a 5 for addressing my concern to avoid losing a customer. This company's goal is to satisfy their customers.
Sarah Gallagher
Sarah Gallagher
23:44 17 May 22
James Rued Jr.
James Rued Jr.
23:28 17 May 22
Lin Emily
Lin Emily
23:41 15 May 22
Air Mc Call came to my attention when my neighbor had this company for the services. It was 11:30 pm and I saw Air Mc Call’s service van in my neighbor’s parking lot. This month my air-conditioner broken down and after unremitting conversation with sale representative Mr. Robert, my husband and I decided to install Carrier 4 ton Aircon/ Heater system. Yesterday Air Mc Call sent technicians Steve and Jason did installation. They are very professional and did a nice job. I will give them A+++ grade. Actually we did some research works in different cooling/heating companies and we believe Air Mc Call is truly one of the best.
Ashley Williams
Ashley Williams
23:25 15 May 22
Lucy Lowe
Lucy Lowe
23:57 13 May 22
Excellent customer service when making the appt. They made an exception to come out sooner due to the client being a 98 yr old WW2 vet. The tech was a vet as well. He listened patiently to his war stories. Very professional yet friendly. The cost was minimal. It was working within 20 minutes.
Dennis Kelly
Dennis Kelly
23:50 13 May 22
Dallas was very courteous and helpful, great services!
Louise Wiard
Louise Wiard
17:53 13 May 22
I was very pleased with the service I received from Air McCall. The technician arrived within the stated time. He did a thorough inspection my unit. He checked my thermostat for accuracy. Also he gave me several recommendations to improve my energy efficiency. I will definitely be using them again.
Marek Deamud
Marek Deamud
22:01 12 May 22
Fast service and honest. The sales team quickly responded, and was easy to communicate with, even outside of business hours. Very friendly and personable. The gentlemen that installed the new unit were polite and professional, very good at explaining the new unit. They even played with and got along with our dogs at the end of the installation. Highly recommended!
Jeffrey Kulp
Jeffrey Kulp
16:17 12 May 22
Patrick Ivory
Patrick Ivory
01:34 12 May 22
Great sevice, on time and very professional. We used Air Mcall in the past and am glad we did this time as well.
I wayjan
I wayjan
23:28 11 May 22
Mark Morse
Mark Morse
23:27 11 May 22
The engineer Steve was excellent in every way. Punctual, quick and made every effort to keep the cost to a minimum. Would definitely recommend those company.
Jeff Harden
Jeff Harden
01:53 11 May 22
Allen and the crew were fantastic! They arrived on time, walked me through exactly what they were going to do, made additional recommendations, and knocked out the work quickly. They were very personable and cleaned up after themselves making it a very enjoyable experience. I will definitely use you all again in the future!
Jason Camus
Jason Camus
12:03 10 May 22
B Blake
B Blake
23:23 09 May 22
J DiGeorgio
J DiGeorgio
00:32 09 May 22
I’ve read the articles about it not being worth it to clean your AC ducts but went ahead and booked Air McCall after a neighbor recommended them. The house is 30 years old and had never had the ducts cleaned. We use really good filters - merv 12 and above. Always have. And we use a HEPA unit as well in the bedroom. Despite all this our allergies, asthma and sinus issues have been very bad in recent years. Air McCall did a great job. Very professional and pleasant young men came out. Explained it all first. Despite the articles saying the air flow doesn’t improve after doing this service - that’s the first thing we noticed. Much more air flow! Time will tell if the allergies subside…
Debbie J
Debbie J
23:30 08 May 22
Elizebeth Woods
Elizebeth Woods
23:42 07 May 22
Very quick response time, told us they wouldn’t be able to have someone come out until the next day, but contacted us back the same day and said they could get us in. We had already made plan’s, thinking they wouldn’t get there until the next day, however Dallas was very professional and accommodating with this and was able to diagnose the problem and fix the problem without being able to get in. Dallas kept in contact with us the whole time, even after a family member went to our home so he could ensure that the problem was fixed. I would highly recommend this company, quick, knowledgeable, polite and professional from start to finish. Thank you Air McCall for getting our AC back up and working in less than 24 hours, and Dallas for being patient and accommodating with us being out of town.
Eric Dubisky
Eric Dubisky
23:32 07 May 22
Bret DeLashmutt
Bret DeLashmutt
13:06 06 May 22
Nobody ever WANTS to have to deal with getting a new A/C. But The team at Air McCall was as good I could hope for. Rob met me at my home and looked over my current system. He was fast and friendly and knowledgeable. He answered all of my questions about the different models and I never felt pressured or like I was receiving a "sales pitch". The quotes they came back with were high due to the market, but were still cheaper than every other quote I got. The system to select the package and sign was all online and easy to use. They were able to come out the next day and install everything. The install team (Jay and Jason I think) were similarly great. They were fast and respectful and cleaned up everything before leaving. I would definitely recommend McCall to anyone else.
A C
A C
23:54 05 May 22
They were so great in repairing our thermostat. They did a fantastic job. We highly recommend Air McCall!
CynDee Fekula
CynDee Fekula
13:34 05 May 22
From the start of the sales process to the completion of the A/C installation, Air McCall exceeded our expectations. Kudos to Rob Battinelli and his installation crew!
mark suttom
mark suttom
01:28 05 May 22
Andre Williams
Andre Williams
23:26 04 May 22
john danisiewicz
john danisiewicz
17:37 04 May 22
Had two new units installed by Air McCall. Couldn't be happier with the professionalism of the crew that was here. They were on time, reviewed the work to be done, and gave me an ETA of completion which was right on. I'm cool and happy. Highly recommend Air McCall for your cooling and heating needs.
Eri Higs
Eri Higs
02:14 04 May 22
On May 3rd the Service Tech serviced my outside unit, my air handler’s along with thermostat settings. Awesome Job done by this knowledgeable guy! Thank you for a great experience sir
Beep Beep
Beep Beep
00:19 04 May 22
So far so good. Once the problem is fixed I'll have more to say but the problem is diagnosed and the technician was awesome. He fully explained everything including pricing. The only thing I didn't get yet is my receipt.
J. Arnold
J. Arnold
23:26 03 May 22
Kevin Wall
Kevin Wall
22:51 30 Apr 22
Very professional, picture was sent before tech arrived to ensure security. Followed up several times before arriving and very friendly, great customer service.
Linda
Linda
00:35 30 Apr 22
Excellent professional tech Steve. He did a semi yearly maintenance. He was here 3 hours doing the Mtc and then showing us what to do monthly. I can’t recommend this company and service tech highly enough.
George Chubeck
George Chubeck
23:23 29 Apr 22
Great experience. The installation team was incredible. The company stands behind their products and their work. I highly recommend this company if you're in the market for replacement of your existing service or repair.
David Wyskiel
David Wyskiel
00:38 29 Apr 22
Sanitra Fain
Sanitra Fain
23:03 28 Apr 22
We called on Tuesday 4/26 to schedule repair and were initially given Friday appt, we were disappointed but understood situation. Air McCall actually had cancellation on Thursday (today) so they called us to see if we were available. Cale was our technician and he was nice and prompt. He explained what the problem was and gave us a fair quote to fix. We were expecting to pay so much more especially with it being close to summer. Would definitely continue to use them for our air conditioning needs. Thankfully our AC didn’t break in the dead of summer…nice breezy days helped this situation not be worse
Distinctive Jewel
Distinctive Jewel
12:55 28 Apr 22
Honest and straightforward with no pressure or hassle. Air McCall provided me with a highly competitive estimate as compared to other local companies. Some companies offer a price and then offer you another lower price when you've found someone else. No games with Air McCall. Great price, great well known system and features. Everyone from the person who came out to do the estimate to the two men who installed my system were polite, professional and respectful. They were also patient and took the time to walk me around to show me the completed job. It can be intimidating to handle business like this because you don't want to feel taken advantage of. I feel good about my purchase and have no regrets doing business with them. I would highly recommend giving them the chance to earn your business. Other businesses were ridiculous and attempted to make me feel rushed and pressured to make a decision. I plan to continue business with Air McCall for any maintenance needs in the future.
ceci kane
ceci kane
12:53 28 Apr 22
We have been with Air McCall for many years. Everyone from the sales department to installation to maintenance is Top Notch. We continue to be very pleased with the wonderful employees and services at Air McCall.
Carrie Baumgartner
Carrie Baumgartner
00:03 28 Apr 22
We called several different AC companies, AirMcCall responded quickly and arranged to come out and do an estimate quickly, nobody else could be bothered to respond, Toby came out we showed him our problems, inspected our existing set up and talked to us about our options. He sent us a estimate soon after our meeting and didn’t push for a response knowing we were doing our due diligence. We contacted him to tell him we would like to go through them at which time he setup an appointment for the installers to come out. Due to some issues with our old ac we new that the floor under had to be replaced and the installer’s worked with us allowing us the time to replace the floor after they removed the old unit. They were patient, informative and professional made us very confident in the purchase and the company we chose to go through.
Randy Sampogna
Randy Sampogna
13:04 26 Apr 22
osvaldo lopez
osvaldo lopez
23:26 25 Apr 22
Friendly , Acura and considerat
lyde michel
lyde michel
14:15 25 Apr 22
Robert was amazing,very professional and down to earth. I would definitely recommend Air McCall to everyone. My AC system was old and needed to be completely replaced, he came out on a Friday and by Saturday morning Steve was at my condo to change out the system. Thank you guys so much I really appreciate it💗
Gina T
Gina T
06:12 25 Apr 22
Great company with excellent installers. Very professional, went over everything with us, and answered all our questions. Showed us how to operate, and maintain the system. We are very pleased with our decision to go with Air McCall. Thanks!
Glen Miller
Glen Miller
13:06 24 Apr 22
John Kent
John Kent
03:08 24 Apr 22
Mary Tatem
Mary Tatem
23:26 23 Apr 22
Ricky Hyers
Ricky Hyers
23:27 21 Apr 22
William “Beau” Hatfield
William “Beau” Hatfield
14:15 21 Apr 22
We had an emergency hvac issue that was quickly resolved later that day. Now I would not expect that kind of response in today's world but air mcall came through for us. Quick repair, done professionally, with great techs!
Stephen Wilson
Stephen Wilson
00:37 20 Apr 22
Eric and Travis were great.0n time and very professionalWould highly recommend
DEBBIE MOLLICA
DEBBIE MOLLICA
18:40 19 Apr 22
Richard Philips
Richard Philips
23:25 18 Apr 22
Steve took his time and checked our ac system carefully. He gave me tips to keep it in excellent working order. Great service!
James Nelson
James Nelson
23:33 15 Apr 22
Tim Brownlee
Tim Brownlee
18:51 14 Apr 22
Our 12 year old Carrier heat pump was on its last leg (rusting + gas leaking), without question a replacement was needed. The Air McCall team did a great job and the new unit is working flawlessly. The installers were efficient and courteous. Mr. Battinelli, the VP of Sales, tended our need with great care and didn't try to over sell his products or services as others did. When the time comes to replace our other unit (we have 2) without question we would go to Air McCall.
Rayni Moret
Rayni Moret
16:40 14 Apr 22
frank rios
frank rios
01:38 14 Apr 22
I contacted Air McCall on Sunday. Within an hour I had Rob Batenelli at my home who had just gotten out of a soccer game. I had already received 3 estimates but wasn’t satisfied. Once I met Rob and his no nonsense totally genuine demeanor I knew I was in the right hands. They provided me with the best options to suit my needs without any up sell pressure. Not only that, they installed the unit 3 days later. 5 stars without a doubt
Kathy Marko
Kathy Marko
23:55 12 Apr 22
Service techs are always friendly, professional and explain what services they are preforming.
Jerome Hoffman
Jerome Hoffman
06:58 11 Apr 22
Fantastic service. Highly professional at both sales and installation. Honest and knowledgeable
R. Ringley
R. Ringley
20:01 09 Apr 22
Donna Zaccour
Donna Zaccour
20:28 08 Apr 22
We have used Air McCall for over 15 years and have purchased 4 A/C units from them. (For different houses). They go above and beyond for service and workmanship and they have us as a customer for life!
Sandra Kelleher
Sandra Kelleher
15:05 08 Apr 22
Could not be more happy with the service we received from Air McCall. The crew were awesome and carefully explained everything after they were done installing our new system. They even cleaned up after themselves! I would definitely recommend them!
Gail Fleming
Gail Fleming
15:54 07 Apr 22
Everyone I encountered from customer service, to technicians, to sales were kind, courteous, professional, caring, and informative! I felt like a part of the family from start to finish! Would definitely recommend to family and friends and anyone that's unsure of who to use!
Ajit Perakatte
Ajit Perakatte
01:49 07 Apr 22
Excellent service and Steve the technician was very professional!
Susan Turchyn
Susan Turchyn
20:39 05 Apr 22
Great experience from McCall today, our sales associate and installation team were awesome! Helpful, fast and efficient! Thank you so much McCall!
Leigh Saxenmeyer
Leigh Saxenmeyer
14:44 05 Apr 22
I had AirMcCall replace my AC. They did a great job and gave me a good price.
Jana Rupp
Jana Rupp
23:29 04 Apr 22
John Laurence
John Laurence
18:22 04 Apr 22
Great experience! I think we got a good deal on a unit no one else could find. Installers were amazing. Professional, courteous, helpful. We've found our AC company.
samuel campbell
samuel campbell
23:44 02 Apr 22
Very professional
John Kelleher
John Kelleher
23:32 31 Mar 22
Steve came out fixed our hvac system was very professional and honest I would recommend them without hesitation. John kelleher
Maggie Nunez
Maggie Nunez
15:20 31 Mar 22
From Sales quote to install of new AC…great response, great value and superb installers.Very Happy we used Air McCall!
Merlin Carter
Merlin Carter
02:22 29 Mar 22
Within a few days of signing a contract for a Carrier Heat Pump system my new unit was installed. The team (Jason, T.J. and Alonzo) arrived on time and went straight to work and had the new system working within a few hours. After cleanup could not tell anyone had been here except for the new shiny unit. Great crew who I enjoyed conversing with from time to time, and great company. Air McCall. 5 out of 5 stars.
James Stanley
James Stanley
00:37 29 Mar 22
Fixed my thermostat. A less honorable service could have easily sold me a new one and charged me for that plus installation. I am ecstatic.
David Burt
David Burt
23:31 28 Mar 22
Amazing what comes out of your vents. Make sure you include dryer vents to your package. 5 gallon bucket of lint in there! Not good.
Elijah R Gelsey
Elijah R Gelsey
23:23 28 Mar 22
Great 👍 and will continue to be a customer.Elijah Gelsey Sr
Mike Montgomery
Mike Montgomery
17:18 28 Mar 22
Patricia Tullis
Patricia Tullis
00:43 24 Mar 22
Cem Goral
Cem Goral
23:47 23 Mar 22
Këgan Barker
Këgan Barker
00:23 23 Mar 22
Great service! Quick response time and the worker gave me great tips and advice in the future to prevent damage and manage my system well.
David Williams
David Williams
17:16 22 Mar 22
Steve E installed a new thermostat for us today as well as serviced our hvac system. He was very kind and took the time to answer any questions I had. Would suggest Steve E to anyone looking for a great hvac tech!
Paul Andrews
Paul Andrews
12:35 22 Mar 22
Hollie Nettles
Hollie Nettles
23:25 21 Mar 22
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